All health and social care services in Scotland have a duty of candour.

This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology and the organisation learns how to improve for the future. This is in line with our own core values which are:

• Be open and honest
• Recognise individual worth
• Build relationships through trust
• Act on the basis of individuals’ aspirations and needs
• Be accountable for our actions