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High fives all round


Sense Scotland gained top marks at the Quality Scotland ‘Recognised for Excellence (R4E) Awards’ yesterday (Thursday, June 21), showing the charity’s commitment to quality.

The EFQM R4E Award is the most widely used business excellence framework in Europe and the Five-Star award is the top category of accolade.The charity – awarded Four Stars in 2016 – found out their status at an event hosted by Quality Scotland, the organisation responsible for overseeing European Awards nationwide.

In addition Sense Scotland were named as recipients of the ‘Good Practice Award: Leading with Vision, Inspiration and Integrity’.
Claire Ford, CEO of Quality Scotland, said:”Sense Scotland’s move from Recognised for Excellence Four Star to Five Star is a clear demonstration of their organisation’s drive and desire to achieve sustainable business excellence and truly embed a culture of continuous improvement.
“Congratulations on this global level of recognition and all the hard work and effort that has gone in to achieving it along with your Good Practice Award for Leading with Vision, Inspiration and Integrity.”

Eddie McConnell, Director of Development at Sense Scotland, said: “We are delighted to have increased our award to five stars. This demonstrates that we continue to provide excellent services to the people we support and their families, helping them live meaningful and independent lives.
“Going through the assessment process has brought home to us the things we do well as an organisation. This award recognises the incredible efforts of staff and volunteers who deliver day after day, week after week. This is a reflection of their hard work, dedication and vision.”
Recognised for Excellence (R4E) is an international scheme for organisations that demonstrate high levels of performance against the nine criteria of the EFQM Excellence Model – a business excellence framework. Criteria includes looking at aspects like leadership, the people within the organisation, results and impact on stakeholders.
Quality Scotland work with more than 250 organisations across Scotland from the private, public and third sectors.