Our Values

We are committed to working to our core values and working principles. Derived from families, these enshrine the organisation's ethos and guide the actions of all staff.

Sense Scotland's values in practice mean we will:

• Be open and honest: we will be truthful and won't mean to mislead you.
• Recognise individual worth: you are important and what you say is worth listening to.
• Build relationships through trust: we will work to gain your trust by listening to what you say, by being truthful and by doing what we said we'd do when we said we'd do it.
• Act on the basis of individual aspirations and needs: we will respond to you as an individual and will not assume we know and understand about your wishes and needs before we learn about them.
• Be accountable: each of us is responsible for our actions and they will not work against what we agreed and will not work to your disadvantage.

Working Principles

Working principles support our values in service provision where we will:

• Respect and protect dignity.
• Work in a way that provides as much privacy as possible.
• Safeguard rights, safety and welfare.
• Encourage as much choice as possible.
• Enhance independence by supporting people to do as many things for themselves as possible.
• Help people to realise personal fulfilment and make the most of opportunity.
• Provide opportunities for learning and having fun.
• Acknowledge the value of risk taking by assessing risk in such a way that it does not stop people trying new things.

Sense Scotland will keep its values and working principles under review in conjunction with families, people who use its services, and other interested parties.

For more information contact: